AI receptionist
An AI receptionist for small business that never misses a call
RingVia answers your business line in a natural voice, any hour of the day. It knows your services, prices and hours, books appointments on the call, and sends you a summary of every conversation.
What an AI receptionist does on a call
When a customer calls, RingVia picks up on the first ring with your greeting and your business name. It finds out what the caller needs and handles it the way a good front desk would.
- Answers questions about your services, prices, hours and policies, from what you've taught it
- Books and confirms appointments against your real availability (see how booking works)
- Takes the caller's name, number and reason for calling when someone needs to call back
- Transfers urgent or complex calls to you or your team (Silver and Gold)
- Handles after-hours calls your way: answer and book, or take a message
- Greets callers in English, French or Spanish and switches to the caller's language mid-call
- Adds each caller to your CRM and logs the call: HubSpot, Zoho CRM, GoHighLevel, Jobber or Housecall Pro (Silver and Gold, see integrations)
Built for businesses that live on the phone
Most small businesses can't answer every call. You're with a patient, on a job site, cutting hair or in court. A missed call often means a customer who rings the next business on the list. RingVia covers those moments, and the nights, weekends and holidays when nobody is at the desk.
Dental offices
Books cleanings and exams and flags dental emergencies.
HVAC & plumbing
Takes the job, the address and how urgent it is.
Law firms
Screens new matters and books consultations.
Salons & spas
Fills open chairs and answers pricing questions.
Property management
Logs maintenance requests and triages emergencies.
Every call, written down
Each call gets a one-line summary, a full transcript, an outcome (booked, new lead, support, complaint and more) and the caller's mood. Calls that need a follow-up are flagged, and you can call back with one tap. On Silver and Gold you can also listen to the recording and get summaries by text or email after each call, or once a day or week.
Set up in about five minutes
- 1
Pick a template for your industry
It comes with the services, questions and FAQs callers usually ask about. Adjust what you need.
- 2
Choose a voice and greeting
Hear your own greeting in each voice before you decide.
- 3
Try it in your browser
Talk to your receptionist for free before you start the trial.
- 4
Get a number or keep yours
Pick a local US or Canadian number, or forward your existing line with one code from your phone.
The full walkthrough is in our guide on how to set up an AI receptionist.
How it compares
An AI receptionist costs less than a staff member or a live answering service, answers several calls at once and never puts callers on hold. A person is still better for the calls that need judgment or empathy, which is why RingVia can hand those calls to you. Our guide on AI receptionists vs answering services vs virtual receptionists covers the trade-offs.
Plans start at $99 USD ($149 CAD) a month with 500 minutes included. See pricing.