For law firms
An AI receptionist for law firms, from first call to consultation
A potential client who reaches voicemail often calls the next firm. RingVia answers every call, screens new matters, takes the intake details your team needs, and books the consultation.
Intake, done the same way every time
- Asks whether the caller is a new or existing client
- For new callers: the type of legal matter, a short description, any court dates or deadlines, and the other parties involved, so you can run a conflict check
- Collects full name, callback number and email, then offers a consultation
- For existing clients: takes a message for their lawyer with a callback number
- Explains how your consultation fees work, using what you have told it
It informs, it doesn’t advise
RingVia never gives legal advice or predicts outcomes. It is there to make sure no potential client goes unanswered, and that your lawyers start every consultation with the facts already gathered.
Confidentiality
Calls are recorded only if you turn recording on, and the receptionist tells callers when they are. Decide with your law society's guidance in mind what your receptionist should collect on a first call.
Every inquiry, tracked
Each call arrives with a summary, a transcript and an outcome such as "new lead", and follow-ups are flagged. On Silver and Gold, each caller and call can sync to HubSpot, Zoho CRM or GoHighLevel, and on Gold, signed webhooks can send each inquiry to any other intake tool. See integrations.